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A hierarchy refers to the number of employees directly reporting to a single individual.

A) True
B) False

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Describe the differences between mechanistic and organic management practices.

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Mechanistic management practices break d...

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A company that uses a product design for organizing, places all functions that contribute to a product


A) under one leader.
B) among several small groups.
C) within the grasp of everyone who works on a project.
D) under front-line employees.

E) B) and C)
F) None of the above

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Describe the four key factors that can influence the span of control in any situation.

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(1) The competence of both the manager a...

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Meredith told the management team that Gregor would have the report in by next week because she had asked him to complete the project by then. Meredith is demonstrating


A) authority.
B) accountability.
C) responsibility.
D) diversity.

E) All of the above
F) C) and D)

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In Change Competency: Decentralization allowed the Joint Special Operations Command to provide information to the different units in a more efficient fashion as they worked to defeat Al-Qaeda.

A) True
B) False

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In Teams Competency: As a result of the self-management approach at Morning Star, of the 800 seasonal workers they employ, about ___ return each year.


A) 15%
B) 50%
C) 2%
D) 90%

E) None of the above
F) All of the above

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A _____ design relies on subcontracting some of a company's operations to other firms and coordinates them to accomplish a task.


A) geographic
B) network
C) functional
D) product

E) B) and C)
F) A) and D)

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____ refers to the right to make a decision.


A) Accountability
B) Authority
C) Responsibility
D) Diversity

E) C) and D)
F) B) and C)

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A company that relies on ____ management practices has specific roles designated for each employee, maintains a hierarchical structure of control, and communication stems from the top-down.


A) mechanistic
B) fragmented
C) organic
D) tailored

E) A) and B)
F) A) and C)

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When the human resource manager discussed Marlena's span of control, he was referring to


A) the new customers she was responsible for.
B) the way she interacted with other department heads.
C) the number of employees who report to her.
D) how she could attain a director position at the company.

E) B) and C)
F) All of the above

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The cost leadership strategy is also known as a ___-cost strategy.


A) low
B) no
C) high
D) variable

E) A) and B)
F) A) and C)

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Katrine is a store manager and the company has given her the authority to make all hiring decisions for the store and adjust compensation when necessary. Katrine received this authority through the process of


A) deregulation.
B) centralization.
C) delegation.
D) decentralization.

E) A) and D)
F) All of the above

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In order to minimize wait times for shoppers purchasing fewer than five items, the grocery store installed three self-checkout lanes. What environmental factor did the grocery store consider when making this decision?


A) distributors
B) competitors
C) suppliers
D) customers

E) B) and C)
F) C) and D)

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Compare and contrast centralization and decentralization. Provide an example of each.

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The concentration of authority at the to...

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As he designed his new company, Manuel decided to create one department for each of the main tasks such as marketing, finance, human resources, and distribution. What type of horizontal design is he using?


A) geographical
B) network
C) functional
D) product

E) C) and D)
F) A) and C)

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What is one negative aspect of the functional design?


A) supporting skill specialization
B) enhancing career development within the functional area
C) promoting high-quality technical decision making
D) difficulties with coordination between departments

E) A) and B)
F) None of the above

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Raul would like to start his own company but knows he would need to staff areas for production, accounting, marketing, and human resources. Which part of organization design is he considering?


A) divisions
B) headquarters
C) groups
D) departments

E) A) and B)
F) A) and C)

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D

____ refers to ways various units in an organization coordinate their work to achieve a common goal.


A) Integration
B) Differentiation
C) Specialization
D) Fragmentation

E) A) and B)
F) A) and C)

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A

What is considered the most important factor in determining the extent of centralization within a company?


A) longevity
B) competency levels
C) product versus service
D) cost

E) A) and B)
F) C) and D)

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D

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