Question 1

___________ criteria tend to be __________,but _________ criteria are not necessarily ________.

Accepted Answer

valid;reli...

Question 2

Performance __________ is the process by which organizations evaluate employee job performance.

Accepted Answer

appraisal ...

Question 3

Performance appraisals include several variables including corporate culture,organizational benchmarks,and performance management.

Accepted Answer

A) True 
 B)False

Question 4

An organization can not set performance standards if it has not first set performance measures.

Accepted Answer

A) True 
 B)False

Question 5

Studies show that when supervisors set general goals for employees,performance can improve as much as twice over what it is when more specific goals are set.

Accepted Answer

A) True 
 B)False

Question 6

Though of importance within the organization,a performance appraisal form serves little use or legal purpose outside of the organization.

Accepted Answer

A) True 
 B)False

Question 7

In performance management,quantitative and qualitative assessments are referred to as

Accepted Answer

A)  performance objectives
B)  performance goals
C)  performance measurement
D)  output measures
E)  outcome measuresF) B) and E)
G) B) and D)

Question 8

The recency effect is a potential evaluator bias that occurs when

Accepted Answer

A)  the rater has done too many employee evaluations recently
B)  the employee has just recently started the job and is therefore given an improper evaluation
C)  the rater has just recently started the job and cannot fairly evaluate the employee
D)  the rater allows recent employee actions to unduly sway evaluation of overall employee performance
E)  performance standards have just recently been developedF) B) and C)
G) B) and E)

Question 9

A type of future-oriented evaluation of employee performance and potential,involving multiple types of raters,and evaluation tools is called the _____________________ technique.

Accepted Answer

The answer of A type of future-oriented evaluation of employee...

Question 10

Performance appraisals that carry or enforce consequences tend to lose their effectiveness quite quickly.

Accepted Answer

A) True 
 B)False

Question 11

A rater bias that occurs when the evaluator allows some piece of information about the employee to disproportionately influence the outcome is called

Accepted Answer

A)  the halo effect
B)  the error of central tendency
C)  the leniency bias
D)  fundamental attribution error
E)  the disproportionate influence biasF) B) and D)
G) B) and E)

Question 12

The problem-solving approach to an employee evaluation interview allows the employee to explain reasons,excuses,and defensive feelings about why performance is deficient.

Accepted Answer

A) True 
 B)False

Question 13

Future-oriented appraisal methods can include

Accepted Answer

A)  behaviourally anchored rating scales
B)  self-appraisals
C)  critical incident method
D)  ranking method
E)  forced distributionsF) C) and D)
G) C) and E)

Question 14

Leniency and strictness biases in performance evaluation more commonly occur when performance standards are too detailed or explicit.

Accepted Answer

A) True 
 B)False

Question 15

Of all the characteristics of an effective performance appraisal system below,one can be considered to be of the utmost importance

Accepted Answer

A)  reliability
B)  rater training
C)  employee input into appraisal system
D)  validity
E)  employee acceptance of goalsF) None of the above
G) C) and E)

Question 16

Performance appraisal methods can use a variety of techniques and these techniques can be grouped by how they focus,and can include

Accepted Answer

A)  past-oriented appraisal methods
B)  subjective-based appraisal methods
C)  discriminatory-approach appraisal methods
D)  reverse-future-oriented appraisal methods
E)  presented-oriented appraisal methodsF) None of the above
G) B) and E)

Question 17

Performance appraisals are used for compensation adjustments,training needs,and placement decisions.

Accepted Answer

A) True 
 B)False

Question 18

Human resource specialists design behaviourally anchored rating scales for any given job by collecting descriptions of what would constitute effective and ineffective performance for that job.Information is collected from all the following except

Accepted Answer

A)  incumbents
B)  peers
C)  superiors
D)  job analysts
E)  customersF) All of the above
G) A) and C)

Question 19

Most human resource departments dislike employee appraisals because while they create work,they offer little if any specific information of use to the department itself.

Accepted Answer

A) True 
 B)False

Question 20

Discuss the cognitive aspects of raters and performance appraisals.

Accepted Answer

Performance appraisals involve the evalu...

Exam 8: Performance Management

A rater bias that occurs when the evaluator allows some piece of information about the employee to disproportionately influence the outcome is called

Correct AnswerverifiedShow Answer

___________ criteria tend to be __________,but _________ criteria are not necessarily ________.

Correct Answerverifiedvalid;reli...View AnswerShow Answer

Performance appraisals are used for compensation adjustments,training needs,and placement decisions.

Correct AnswerverifiedShow Answer

Performance appraisals include several variables including corporate culture,organizational benchmarks,and performance management.

Correct AnswerverifiedShow Answer

Future-oriented appraisal methods can include

Correct AnswerverifiedShow Answer

Discuss the cognitive aspects of raters and performance appraisals.

Correct AnswerAnswered by ExamLex AIPerformance appraisals involve the evalu...View AnswerShow Answer

Of all the characteristics of an effective performance appraisal system below,one can be considered to be of the utmost importance

Correct AnswerverifiedShow Answer

The problem-solving approach to an employee evaluation interview allows the employee to explain reasons,excuses,and defensive feelings about why performance is deficient.

Correct AnswerverifiedShow Answer

Performance appraisal methods can use a variety of techniques and these techniques can be grouped by how they focus,and can include

Correct AnswerverifiedShow Answer

Human resource specialists design behaviourally anchored rating scales for any given job by collecting descriptions of what would constitute effective and ineffective performance for that job.Information is collected from all the following except

Correct AnswerverifiedShow Answer

Leniency and strictness biases in performance evaluation more commonly occur when performance standards are too detailed or explicit.

Correct AnswerverifiedShow Answer

Most human resource departments dislike employee appraisals because while they create work,they offer little if any specific information of use to the department itself.

Correct AnswerverifiedShow Answer

Though of importance within the organization,a performance appraisal form serves little use or legal purpose outside of the organization.

Correct AnswerverifiedShow Answer

In performance management,quantitative and qualitative assessments are referred to as

Correct AnswerverifiedShow Answer

Performance appraisals that carry or enforce consequences tend to lose their effectiveness quite quickly.

Correct AnswerverifiedShow Answer

A type of future-oriented evaluation of employee performance and potential,involving multiple types of raters,and evaluation tools is called the _____________________ technique.

Correct AnswerverifiedShow Answer

The recency effect is a potential evaluator bias that occurs when

Correct AnswerverifiedShow Answer

Studies show that when supervisors set general goals for employees,performance can improve as much as twice over what it is when more specific goals are set.

Correct AnswerverifiedShow Answer

Performance __________ is the process by which organizations evaluate employee job performance.

Correct Answerverifiedappraisal ...View AnswerShow Answer

An organization can not set performance standards if it has not first set performance measures.

Correct AnswerverifiedShow Answer

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_____ criteria tend to be ,but _ criteria are not necessarily ____.

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valid;reli...
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Performance appraisals involve the evalu...
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appraisal ...
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