A) evaluate several employees and average their performance results.
B) evaluate the employee's performance based on their personal observations.
C) consider using 360-degree feedback for that employee.
D) infer job performance on unobserved tasks from the person's performance on observed tasks.
E) None of the answers apply.
Correct Answer
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Multiple Choice
A) needs can be learned.
B) needs form a permanent hierarchy.
C) employee motivation is based on expectations.
D) the sources of employee needs are hard-wired.
E) people do not really have any needs.
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Essay
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View Answer
True/False
Correct Answer
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True/False
Correct Answer
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Multiple Choice
A) is general enough that it applies to any employee.
B) is provided only through social sources.
C) is provided no more frequently than once every three months.
D) All of the answers are correct.
E) None of the answers apply.
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Multiple Choice
A) want to form positive relationships with others.
B) try to project a favourable image of themselves.
C) try to smooth out conflicts that occur in meetings and other social settings.
D) tend to work well in coordinating roles.
E) All of the answers are correct.
Correct Answer
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Multiple Choice
A) one of the top OB theories in terms of validity and usefulness.
B) a theory that motivates executives but has little or no effect on the motivation of non-management staff.
C) a theory which has the opposite effect on employee motivation than was originally intended.
D) None of the answers apply.
E) one of the top OB theories in terms of validity and usefulness, but has the opposite effect on employee motivation than was originally intended.
Correct Answer
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Multiple Choice
A) an E-to-P expectancy above 100.
B) a P-to-O expectancy close to 1:0.
C) an outcome valence above 0:0.
D) an E-to-P expectancy close to minus 100.
E) a P-to-O expectancy close to 100.
Correct Answer
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Multiple Choice
A) Safety need
B) Achievement need
C) Socialized power need
D) Personalized power need
E) Affiliation need
Correct Answer
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Multiple Choice
A) the equity principle.
B) the equality principle.
C) the need principle.
D) a combination of the above principles in different situations.
E) a combination of the equity principle and the need principle but never the equality principle.
Correct Answer
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Multiple Choice
A) that companies should encourage employees to fulfill one drive at a time.
B) that companies should provide sufficient rewards, learning opportunities, and social interaction at the same time.
C) that companies should only hire people with a strong drive to defend.
D) that companies should create a work environment that routinely triggers the employee's drive to defend.
E) None of the answers apply.
Correct Answer
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Multiple Choice
A) values, self-concept, and social identity influence a person's unique needs hierarchy.
B) people do not have a needs hierarchy.
C) everyone has the same needs hierarchy.
D) physiological and safety needs are always the lowest level needs.
E) all needs are learned rather than formed from innate drives.
Correct Answer
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Multiple Choice
A) we compare ourselves with a comparison other only when we are certain that inequity exists.
B) our comparison other never exists in real life.
C) our comparison other is always someone in another organization.
D) we choose people as comparison others only when we know that they receive fewer outcomes than we do.
E) none of these statements are true.
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True/False
Correct Answer
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True/False
Correct Answer
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Multiple Choice
A) keep trying to fulfill this need until it is satisfied.
B) redirect their efforts towards fulfilling a higher need in the hierarchy.
C) permanently remove the blocked need from their list of needs to satisfy.
D) redirect their efforts towards fulfilling a lower need in the hierarchy.
E) any one of the four options above might occur depending on the individual.
Correct Answer
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True/False
Correct Answer
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True/False
Correct Answer
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Multiple Choice
A) Feedback should be received an average of three times within each task cycle.
B) Employees with short task cycles usually need to receive feedback less often than employees with long task cycles.
C) Employees with short task cycles should receive feedback more frequently than employees with long task cycles.
D) Employees with short task cycles should never receive feedback.
E) Task cycles have no effect on effective feedback.
Correct Answer
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