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Organizations that follow a cost leadership strategy should apply an organic organizational structure.

A) True
B) False

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Organizations tend to centralize as their external environment becomes more complex.

A) True
B) False

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For which type of environment should organizations adopt an organic structure?


A) Munificent environments
B) Dynamic environments
C) Stable environments
D) Simple environments
E) Never; mechanistic structures are better than organic structures in all environments.

F) A) and E)
G) A) and B)

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The trend toward flatter organizational structures (delayering) has occurred because this action:


A) tends to reduce overhead costs.
B) narrows the span of control for supervisors.
C) puts decision makers closer to front-line staff and information about customer needs.
D) does all of these things.
E) reduce overhead costs AND puts decision makers closer to front-line staff and information about customer needs.

F) A) and B)
G) A) and C)

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A wider span of control is possible where:


A) employees manage themselves rather than being coordinated through close supervision.
B) the company has a high degree of formalization and operates in a complex environment.
C) the organization has few employees and a tall hierarchy.
D) all of these conditions exist.
E) none of these conditions exist.

F) A) and D)
G) A) and C)

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Which of the following are contingencies of organizational design?


A) Technology
B) Organizational size
C) Organizational environment
D) All of these are contingencies of organizational design
E) Only organizational size and environment are contingencies of organizational design.

F) B) and E)
G) C) and D)

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Functional structures foster professional identity and permit greater specialization than most other forms of departmentalization.

A) True
B) False

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Larger firms tend to be more centralized and make greater use of direct supervision than do smaller firms.

A) True
B) False

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Which organizational design element determines who shares resources and encourages coordination through informal communication?


A) Span of control
B) Formalization
C) Centralization
D) Departmentalization
E) None of these

F) B) and C)
G) B) and E)

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Coordination of work activities is required:


A) whenever there is division of labor.
B) only in team-based organizations.
C) whenever the organization has more than approximately 100 employees.
D) only when organizations operate in complex environments.
E) never; coordination of work activities is not found in organizations.

F) D) and E)
G) All of the above

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structural features that would suggest that a company has adopted a team-based organizational structure.

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The textbook identifies four features of...

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Executives at CelCorp,a major telecommunications company,are concerned that its organizational structure is ineffective.The company currently has a functional structure in which employees are grouped by specialization: manufacturing,marketing,research,administration,etc.CelCorp has manufacturing plants in six countries throughout the globe,marketing operations in several dozen countries,and research and development centers in three countries.The company makes three distinct products with approximately equal revenue: mobile telephones,satellite communication systems and Internet routers.Recommend a new organizational structure for CelCorp and justify your decision.

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CelCorp's current situation clearly call...

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As organizations grow older,they tend to:


A) become more formalized.
B) become more centralized.
C) move towards a simple form of departmentalization.
D) shift from a mechanistic to an organic structure.
E) do none of these things.

F) C) and E)
G) B) and C)

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What role does organizational strategy play in designing organizations?

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Organizational strategy basically has tw...

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Which organizational design element is most closely related to standardization as a coordinating mechanism?


A) Departmentalization
B) Span of control
C) Formalization
D) Centralization
E) Division of labor

F) B) and E)
G) C) and D)

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A wholesale grocery business operates in one city and provides one service -- stocking retailers with fresh produce.The company wants to ensure that employees develop expertise in their skill specialization and that these specializations are used efficiently.What form of departmentalization would be most appropriate here?


A) Simple structure
B) Matrix structure
C) Geographic divisional structure
D) Functional structure
E) Product divisional structure

F) D) and E)
G) A) and C)

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Which form of departmentalization tends to require the most coordination and has a high potential for conflict?


A) Divisional structure
B) Functional structure
C) Simple structure
D) Matrix structure
E) Network structure

F) A) and B)
G) B) and C)

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A team-based organization usually has:


A) employees.
B) self-directed work teams.
C) groups of employees with cross-functional skills.
D) tasks over which teams have semi-autonomous responsibility.
E) all of these features

F) A) and D)
G) None of the above

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Which of the following is NOT a coordinating mechanism?


A) Job descriptions
B) Informal communication
C) Centralization
D) Sales targets
E) Extensive training

F) A) and E)
G) All of the above

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When work is divided among people,a coordinating mechanism is needed to ensure that everyone works in concert.

A) True
B) False

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