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Exam 10: Enterprise Information Systems: CRM and Collaboration Systems

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Question 61

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Which of the following is the least likely reason why companies outsource?

A) Tap outside sources of expertise
B) Concentrate resources on core business
C) Reduce headcount and related expenses
D) Better manage the costs of internal processes

E) B) and C)
F) A) and D)

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Question 62

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A(n)_________ is a logical relationship that exists between the project tasks,or between a project task and a milestone.

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Question 63

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A topology is a set of policies,procedures,standards,processes,practices,tools,techniques,and tasks that people apply to technical and management challenges.

What emphasizes extensive user involvement in the rapid and evolutionary construction of working prototypes of a system to accelerate the systems development process?

What is the overall process for developing information systems from planning and analysis through implementation and maintenance?

An organization must identify what it wants to do and how it is going to do it.What does the "how" part of this question focus on?

What is the outsourcing option that includes the most remote location and indirect customer control?

What is the first step in the SDLC?

What is a simple bar chart that depicts project tasks against a calendar?

Designing the IT infrastructure typically occurs during the design phase.

The ______________ phase involves establishing a high-level plan of the intended project and determining project goals.

List and describe each phase in the systems development life cycle.

Project ______________ are any measurable,tangible,verifiable outcome,result,or item that is produced to complete a project or part of a project.

Compare the waterfall methodology and the agile methodology.

Which of the following is not a phase in the SDLC?

Contract length,competitive edge,____________,and scope definition are the four primary challenges for outsourcing.

Which of the following is a business-related consequence of failing software?

Define the relationship between the systems development life cycle and software development methodologies.

Project ____________ is a formal,approved document that manages and controls project execution.

____________ revenues are a business-related consequence of successful software.