Question 1

________ is the result of optimizing the marketing and innovation processes.

Accepted Answer

A)  Cost reduction
B)  Differentiation
C)  Productivity
D)  QualityE) C) and D)
F) All of the above

Question 2

Organizations adopt BPI to sustain BPM over time.

Accepted Answer

A) True 
 B)False

Question 3

Which of the following is TRUE?

Accepted Answer

A)  Alignment within a single organization is fairly easy.
B)  Businesses can utilize enterprise architectures to foster alignment.
C)  Most organizations are able to achieve alignment.
D)  Most IT and business executives agree on their level of alignment.E) C) and D)
F) None of the above

Question 4

Business process__________ is a management system that includes methods and tools to support the design, analysis, implementation, management, and continuous optimization of core business processes throughout the organization.

Accepted Answer

The answer of Business process__________ is a management system that...

Question 5

NASCAR's pre-race inspection is a ___________.

Accepted Answer

A)  Business process
B)  Reengineering tool
C)  Response to societal pressure
D)  Strategic advantageE) B) and D)
F) A) and B)

Question 6

The OLPC's experiment with solar-powered tablets took place in _______.

Accepted Answer

A)  Bangladesh
B)  Ethiopia
C)  Rural US communities
D)  UgandaE) A) and B)
F) None of the above

Question 7

Which of the following is a problem with BYOD?

Accepted Answer

A)  Cost
B)  Productivity
C)  Satisfaction
D)  SecurityE) None of the above
F) C) and D)

Question 8

The _________ stage in BPI is characterized by establishing process metrics and monitoring the improved processes.

Accepted Answer

A)  Analysis
B)  Control
C)  Improve
D)  MeasureE) A) and C)
F) None of the above

Question 9

In what three areas do information systems play a vital role? For each area, where is the information system involved? Describe a business example for each area.

Accepted Answer

1)Executing the process
a.Embedded/inter...

Question 10

__________ is NOT one of The Weather Channel's main competitors.

Accepted Answer

A)  Dark Sky
B)  Sky Motion
C)  WeatherSphere
D)  WundergroundE) C) and D)
F) A) and B)

Question 11

IBM's Watson is a(n) _______________.

Accepted Answer

A)  Dashboard
B)  ERP system
C)  Expert system
D)  FAISE) A) and B)
F) A) and C)

Question 12

Which of the following is NOT a service provided by GrubHub?

Accepted Answer

A)  24/7 customer service
B)  Coupons
C)  Recommending healthy options
D)  Restaurant reviewsE) B) and D)
F) B) and C)

Question 13

Chevron has used _________, a methodology that combines statistical process analysis with techniques to eliminate waste and improve process flow, since 2006.

Accepted Answer

A)  Lean Six Sigma
B)  Nimbus
C)  SAP
D)  Six SigmaE) A) and C)
F) A) and D)

Question 14

An order from a customer is a(n) __________ for a business process.

Accepted Answer

A)  Feedback
B)  Input
C)  Output
D)  ResourceE) None of the above
F) C) and D)

Question 15

Which of the following is NOT a benefit of GrubHub to restaurants?

Accepted Answer

A)  accurately predicting demand
B)  commission percentage
C)  free tablet
D)  managing ordersE) C) and D)
F) B) and D)

Question 16

__________ is a methodology for achieving incremental improvements in the effectiveness and efficiency of a process.

Accepted Answer

A)  BPI
B)  BPM
C)  BPR
D)  BPSE) A) and C)
F) None of the above

Question 17

Palantir is NOT primarily used for ____________.

Accepted Answer

A)  detecting fraud
B)  identifying patterns
C)  pricing mortgages
D)  privacy protectionE) A) and C)
F) B) and D)

Question 18

Effectiveness focuses on doing the right things.

Accepted Answer

A) True 
 B)False

Question 19

Which of the following is a support activity in Porter's value chain model?

Accepted Answer

A)  Customer service
B)  Human resource management
C)  Logistics
D)  OperationsE) A) and D)
F) None of the above

Question 20

Which of the following is NOT a characteristic of alignment?

Accepted Answer

A)  Organizations rotate business and IT professionals across departments and job functions
B)  Organizations create a vibrant and inclusive company culture
C)  Organizations view their IT department employees as supremely important
D)  Organizations provide overarching goals that are completely clear to each IT and business employeeE) A) and B)
F) A) and D)

Exam 2: Organizational Strategy, Competitive Advantage, and Information Systems

In what three areas do information systems play a vital role? For each area, where is the information system involved? Describe a business example for each area.

Correct Answerverified1)Executing the processa.Embedded/inter...View AnswerShow Answer

Which of the following is a problem with BYOD?

Correct AnswerverifiedShow Answer

NASCAR's pre-race inspection is a ___________.

Correct AnswerverifiedShow Answer

An order from a customer is a(n) __________ for a business process.

Correct AnswerverifiedShow Answer

__________ is NOT one of The Weather Channel's main competitors.

Correct AnswerverifiedShow Answer

__________ is a methodology for achieving incremental improvements in the effectiveness and efficiency of a process.

Correct AnswerverifiedShow Answer

Palantir is NOT primarily used for ____________.

Correct AnswerverifiedShow Answer

Chevron has used _________, a methodology that combines statistical process analysis with techniques to eliminate waste and improve process flow, since 2006.

Correct AnswerverifiedShow Answer

The _________ stage in BPI is characterized by establishing process metrics and monitoring the improved processes.

Correct AnswerverifiedShow Answer

Organizations adopt BPI to sustain BPM over time.

Correct AnswerverifiedShow Answer

________ is the result of optimizing the marketing and innovation processes.

Correct AnswerverifiedShow Answer

Effectiveness focuses on doing the right things.

Correct AnswerverifiedShow Answer

IBM's Watson is a(n) _______________.

Correct AnswerverifiedShow Answer

Which of the following is NOT a characteristic of alignment?

Correct AnswerverifiedShow Answer

Which of the following is a support activity in Porter's value chain model?

Correct AnswerverifiedShow Answer

Which of the following is TRUE?

Correct AnswerverifiedShow Answer

Business process__________ is a management system that includes methods and tools to support the design, analysis, implementation, management, and continuous optimization of core business processes throughout the organization.

Correct AnswerverifiedShow Answer

The OLPC's experiment with solar-powered tablets took place in _______.

Correct AnswerverifiedShow Answer

Which of the following is NOT a benefit of GrubHub to restaurants?

Correct AnswerverifiedShow Answer

Which of the following is NOT a service provided by GrubHub?

Correct AnswerverifiedShow Answer

Correct Answer
verified
1)Executing the process
a.Embedded/inter...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified