Question 1

Which of the following is the best example of a control tool that could be used at all stages of operations?

Accepted Answer

A)   quality inspections
B)   value statements
C)   labor force planning
D)   capacity planning
E)   layout strategiesF) A) and B)
G) A) and C)

Question 2

Work methods analysis is an operational tool that is performed for new or existing jobs to improve productivity and ensure the safety of workers.

Accepted Answer

A) True 
 B)False

Question 3

Layout strategy is a plan of action outlining the means and methods the organization will use to transform resources into goods and services.

Accepted Answer

A) True 
 B)False

Question 4

Quality circle is a process used to determine how many products should be inspected to calculate a probability that the total number of products will meet organizational quality standards.

Accepted Answer

A) True 
 B)False

Question 5

Explain and discuss the concept of operations strategies.

Accepted Answer

Operations strategies are specific plans...

Question 6

________ is a control technique that allows only significant deviations between planned and actual performance to be brought to a manager's attention.

Accepted Answer

A)   Management by exception
B)   Disaster management
C)   Contingency planning
D)   Process control
E)   Management by objectivesF) A) and D)
G) B) and D) A

Question 7

Which of the following is the first stage in a cost control program?

Accepted Answer

A)   measuring actual labor costs incurred
B)   making changes to reduce actual labor and material costs
C)   comparing planned labor and material costs to incurred costs
D)   measuring actual material and process costs incurred
E)   establishing standard or planned cost amountsF) B) and C)
G) A) and B)

Question 8

Which of the following is the best strategy that a company can use to improve organizational productivity?

Accepted Answer

A)   Increase employee salaries and provide additional incentives to the employees.
B)   Attempt to increase the bargaining power of the suppliers.
C)   Automate the lengthy processes that exist in the value chain.
D)   Allocate more budget to the operational activities of the firm.
E)   Reduce the number of units produced per day to give more attention to product quality.F) A) and B)
G) A) and D)

Question 9

Briefly describe JIT inventory control.

Accepted Answer

Suggested response: Just-in-time (JIT) i...

Question 10

The amount of revenue that exceeds the total costs of production is called a firm's ________.

Accepted Answer

A)   total revenue
B)   profits
C)   marginal revenue
D)   marginal costs
E)   variable revenueF) A) and C)
G) A) and B)

Question 11

MSS Technologies Inc., distributes electronic components to the radio frequency (RF) , wireless and power conversion, electron device, and display systems markets. James, the production manager of the firm, is in search of innovative ways to improve the quality of the company's products.
-Quality assurance is a(n)  ________.

Accepted Answer

A)   process used to determine how many products should be inspected to calculate a probability that the total number of products will meet organizational quality standards.
B)   process used to determine the number of products to be inspected during a random check
C)   standardized system used by organizations to measure employee performance in achieving the desired quality
D)   consortium of a small group of workers who meet with management to discuss quality-related problems
E)   operations process involving a broad group of activities aimed at achieving the organization's quality objectives.F) A) and D)
G) C) and D) E

Question 12

What is productivity and how is it important to organizations?

Accepted Answer

Productivity is the relationship between...

Question 13

Cistero Corporation operates membership warehouses that offer a selection of branded and private label products in a range of merchandise categories. A recent operational study revealed that a large part of the company's expenses are due to of ineffective inventory management.
-The operational study revealed that the company's inventory turnover is slow. This has forced them to maintain high levels of liquidity. Which of the following ratios is best suited to analyze the company's short-term solvency?

Accepted Answer

A)   current ratio
B)   return on investment
C)   activity ratio
D)   equity ratio
E)   debt ratioF) A) and B)
G) B) and D)

Question 14

According to Deming's flow diagram for improving product quality, which of the following is the next step after the receipt and test of materials?

Accepted Answer

A)   testing of processes, machines, methods, costs
B)   production and assembly of raw materials
C)   assembly and inspection of raw materials
D)   distribution of materials across the organization
E)   conducting consumer research on product qualityF) B) and D)
G) A) and C)

Question 15

Which layout strategy would be most appropriate for an organization with a limited number of different products that require high production volumes, highly specialized equipment, and narrow employee skills?

Accepted Answer

A)   product layout
B)   process layout
C)   functional layout
D)   fixed-position layout
E)   equipment layoutF) A) and D)
G) All of the above

Question 16

Quality assurance is a continuum of activities that starts when quality standards are set and ends when quality goods and services are delivered to the customer.

Accepted Answer

A) True 
 B)False

Question 17

Deming's flow diagram for improving product quality focuses on aspects such as suppliers, materials, and customers rather than the test processes and methods used.

Accepted Answer

A) True 
 B)False

Question 18

________ is an operations control activity that determines the flow of materials from vendors through an operations system to customers.

Accepted Answer

A)   Materials handling
B)   Zero-based control
C)   Work scheduling
D)   Production planning
E)   Materials controlF) C) and D)
G) None of the above E

Question 19

Which of the following terms specifically refers to the ratio of outputs to inputs?

Accepted Answer

A)   effectiveness
B)   quality
C)   productivity
D)   revenue
E)   competencyF) None of the above
G) A) and B)

Question 20

Organizations commonly employ more than one type of manufacturing process at the same time and in the same facility.

Accepted Answer

A) True 
 B)False

Exam 22: Production and Control

Which of the following is the best example of a control tool that could be used at all stages of operations?

Correct Answer
verified

Work methods analysis is an operational tool that is performed for new or existing jobs to improve productivity and ensure the safety of workers.

Correct Answer
verified

Layout strategy is a plan of action outlining the means and methods the organization will use to transform resources into goods and services.

Correct Answer
verified

Quality circle is a process used to determine how many products should be inspected to calculate a probability that the total number of products will meet organizational quality standards.

Correct Answer
verified

Explain and discuss the concept of operations strategies.

Correct Answer
verified
Operations strategies are specific plans...
View Answer

________ is a control technique that allows only significant deviations between planned and actual performance to be brought to a manager's attention.

Correct Answer
verified
A

Which of the following is the first stage in a cost control program?

Correct Answer
verified

Which of the following is the best strategy that a company can use to improve organizational productivity?

Correct Answer
verified

Briefly describe JIT inventory control.

Correct Answer
verified
Suggested response: Just-in-time (JIT) i...
View Answer

The amount of revenue that exceeds the total costs of production is called a firm's ________.

Correct Answer
verified

Correct Answer
verified
E

What is productivity and how is it important to organizations?

Correct Answer
verified
Productivity is the relationship between...
View Answer

Correct Answer
verified

According to Deming's flow diagram for improving product quality, which of the following is the next step after the receipt and test of materials?

Correct Answer
verified

Which layout strategy would be most appropriate for an organization with a limited number of different products that require high production volumes, highly specialized equipment, and narrow employee skills?

Correct Answer
verified

Quality assurance is a continuum of activities that starts when quality standards are set and ends when quality goods and services are delivered to the customer.

Correct Answer
verified

Deming's flow diagram for improving product quality focuses on aspects such as suppliers, materials, and customers rather than the test processes and methods used.

Correct Answer
verified

________ is an operations control activity that determines the flow of materials from vendors through an operations system to customers.

Correct Answer
verified
E

Which of the following terms specifically refers to the ratio of outputs to inputs?

Correct Answer
verified

Organizations commonly employ more than one type of manufacturing process at the same time and in the same facility.

Correct Answer
verified

Exam 22: Production and Control

Which of the following is the best example of a control tool that could be used at all stages of operations?

Correct AnswerverifiedShow Answer

Work methods analysis is an operational tool that is performed for new or existing jobs to improve productivity and ensure the safety of workers.

Correct AnswerverifiedShow Answer

Layout strategy is a plan of action outlining the means and methods the organization will use to transform resources into goods and services.

Correct AnswerverifiedShow Answer

Quality circle is a process used to determine how many products should be inspected to calculate a probability that the total number of products will meet organizational quality standards.

Correct AnswerverifiedShow Answer

Explain and discuss the concept of operations strategies.

Correct AnswerverifiedOperations strategies are specific plans...View AnswerShow Answer

________ is a control technique that allows only significant deviations between planned and actual performance to be brought to a manager's attention.

Correct AnswerverifiedA

Which of the following is the first stage in a cost control program?

Correct AnswerverifiedShow Answer

Which of the following is the best strategy that a company can use to improve organizational productivity?

Correct AnswerverifiedShow Answer

Briefly describe JIT inventory control.

Correct AnswerverifiedSuggested response: Just-in-time (JIT) i...View AnswerShow Answer

The amount of revenue that exceeds the total costs of production is called a firm's ________.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedE

What is productivity and how is it important to organizations?

Correct AnswerverifiedProductivity is the relationship between...View AnswerShow Answer

Correct AnswerverifiedShow Answer

According to Deming's flow diagram for improving product quality, which of the following is the next step after the receipt and test of materials?

Correct AnswerverifiedShow Answer

Which layout strategy would be most appropriate for an organization with a limited number of different products that require high production volumes, highly specialized equipment, and narrow employee skills?

Correct AnswerverifiedShow Answer

Quality assurance is a continuum of activities that starts when quality standards are set and ends when quality goods and services are delivered to the customer.

Correct AnswerverifiedShow Answer

Deming's flow diagram for improving product quality focuses on aspects such as suppliers, materials, and customers rather than the test processes and methods used.

Correct AnswerverifiedShow Answer

________ is an operations control activity that determines the flow of materials from vendors through an operations system to customers.

Correct AnswerverifiedE

Which of the following terms specifically refers to the ratio of outputs to inputs?

Correct AnswerverifiedShow Answer

Organizations commonly employ more than one type of manufacturing process at the same time and in the same facility.

Correct AnswerverifiedShow Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
Operations strategies are specific plans...
View Answer

Correct Answer
verified
A

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
Suggested response: Just-in-time (JIT) i...
View Answer

Correct Answer
verified

Correct Answer
verified
E

Correct Answer
verified
Productivity is the relationship between...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
E

Correct Answer
verified

Correct Answer
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