Question 1

It would be correct to say that a task force is:

Accepted Answer

A)   an informal group
B)   sometimes called an ad hoc committee
C)   the primary linking pin for a number of organisations
D)   usually staffed by members of the same departmentE) C) and D)
F) None of the above

Question 2

Which statement below is NOT correct? Two factors Bartol identifies as being helpful in understanding work group behaviour:

Accepted Answer

A)   group composition / group norms
B)   member role / member need satisfaction
C)   group size / group performance
D)   group cohesiveness / member productivityE) B) and C)
F) B) and D)

Question 3

When faced with challenging tasks, a homogeneous group may:

Accepted Answer

A)   generate new ideas
B)   lack different perspectives
C)   have problems coordinating problems
D)   be more flexibleE) A) and B)
F) All of the above

Question 4

A unique characteristic of a self-managing work team is the fact that:

Accepted Answer

A)   this kind of group is considered to be a temporary group
B)   this is the kind of group responsible for the assembly of cars at Volvo's plant in Kamar, Sweden.
C)   this kind of group is considered to be a permanent group
D)   it is given authority and responsibility without day-to-day supervisionE) A) and D)
F) None of the above

Question 5

A standing team is a temporary task group.

Accepted Answer

A) True 
 B)False

Question 6

Group-task roles help a group to:

Accepted Answer

A)   find information and differing viewpoints
B)   clarify and synthesise various ideas to tie together members' work
C)   mediate disagreements between group members
D)   develop and accomplish its goalsE) B) and C)
F) None of the above

Question 7

Members' roles in a group include group task, maintenance and self-oriented roles. Among maintenance roles are:

Accepted Answer

A)   information seeker and information giver
B)   follower and group observer
C)   harmoniser and coordinator
D)   energiser and dominatorE) B) and C)
F) C) and D)

Question 8

There are a number of characteristics common to relatively high cohesiveness groups. Which of the following is NOT one of them?

Accepted Answer

A)   Members are more sensitive to one another.
B)   Members usually have higher job satisfaction.
C)   Members usually work harder more consistently.
D)   There is more communication among group membersE) B) and D)
F) B) and C)

Question 9

Homans recognised certain behaviours and sentiments that are required by members of informal groups. They are:

Accepted Answer

A)   motivation, sentiments and interactions
B)   activities, sentiments and interactions
C)   activities, motivation, satisfaction
D)   behaviours, interactions and activitiesE) None of the above
F) A) and D)

Question 10

What types of informal groups develop in the workplace and how do they develop?

Accepted Answer

Interest and friendship groups...

Question 11

Command or functional groups are arranged from the bottom of the organisation to the top in pyramid fashion, coordinated with the next higher level by their respective managers who act as:

Accepted Answer

A)   a standing committee
B)   a linking pin
C)   an orchestrator
D)   an authorityE) A) and B)
F) B) and D)

Question 12

Teams are recognised today as very useful in organisations. Which is NOT one of the reasons for this?

Accepted Answer

A)   They foster innovation.
B)   They increase work quality.
C)   They facilitate successful change.
D)   They enable managers to pass on responsibilityE) A) and B)
F) None of the above

Question 13

There are a number of classification systems for analysing groups in their workplace. The most basic classification system divides groups into:

Accepted Answer

A)   permanent and temporary groups
B)   command or task groups
C)   formal and informal groups
D)   interest and friendship groupsE) B) and D)
F) B) and C)

Question 14

The developmental stage that groups pass through which is characterised by channelling energy to the task, developing norms to support teamwork, and evolving clear, functional roles is called.

Accepted Answer

A)   performing
B)   norming
C)   forming
D)   adjourningE) None of the above
F) A) and C)

Question 15

The group that evolves primarily to meet employees' social needs is usually called.

Accepted Answer

A)   an interest group
B)   a social needs group
C)   an after-hours group
D)   a friendship groupE) All of the above
F) A) and B)

Question 16

In establishing group norms, many norms utilise some behaviour from other groups and even other organisations to which members belonged in the past. This is referred to as:

Accepted Answer

A)   a critical event
B)   primacy
C)   carryover behaviour
D)   an explicit statementE) A) and D)
F) A) and C)

Question 17

Three types of members' characteristics should be considered in setting up work groups. They are task-relevant skills and.

Accepted Answer

A)   educational level and diversity
B)   interpersonal skills and diversity
C)   experience in the industry and educational level
D)   age of group members and interpersonal skillsE) C) and D)
F) A) and D)

Question 18

What types of groups are found in organisations? Describe one type of workplace group with which you have had most experience.

Accepted Answer

Knowledge of formal, command (or functio...

Question 19

Basic inputs affecting groups and teams are:

Accepted Answer

A)   friendship patterns / group composition
B)   group cohesiveness / group size
C)   members' roles / group composition
D)   friendship patterns / group cohesivenessE) All of the above
F) None of the above

Question 20

Managers can take several steps to reduce the likelihood of social loafing. Which of the following is NOT one of them?

Accepted Answer

A)   Make each person's work visible.
B)   Provide feedback for the total group effort.
C)   Make rewards contingent on individual and group performance.
D)   Assign just enough people to get the job doneE) All of the above
F) A) and D)

Exam 14: Groups and Teams

Group-task roles help a group to:

Correct AnswerverifiedShow Answer

Command or functional groups are arranged from the bottom of the organisation to the top in pyramid fashion, coordinated with the next higher level by their respective managers who act as:

Correct AnswerverifiedShow Answer

What types of informal groups develop in the workplace and how do they develop?

Correct AnswerverifiedInterest and friendship groups...View AnswerShow Answer

Three types of members' characteristics should be considered in setting up work groups. They are task-relevant skills and.

Correct AnswerverifiedShow Answer

Which statement below is NOT correct? Two factors Bartol identifies as being helpful in understanding work group behaviour:

Correct AnswerverifiedShow Answer

A unique characteristic of a self-managing work team is the fact that:

Correct AnswerverifiedShow Answer

There are a number of classification systems for analysing groups in their workplace. The most basic classification system divides groups into:

Correct AnswerverifiedShow Answer

There are a number of characteristics common to relatively high cohesiveness groups. Which of the following is NOT one of them?

Correct AnswerverifiedShow Answer

Managers can take several steps to reduce the likelihood of social loafing. Which of the following is NOT one of them?

Correct AnswerverifiedShow Answer

What types of groups are found in organisations? Describe one type of workplace group with which you have had most experience.

Correct AnswerverifiedKnowledge of formal, command (or functio...View AnswerShow Answer

Members' roles in a group include group task, maintenance and self-oriented roles. Among maintenance roles are:

Correct AnswerverifiedShow Answer

The group that evolves primarily to meet employees' social needs is usually called.

Correct AnswerverifiedShow Answer

It would be correct to say that a task force is:

Correct AnswerverifiedShow Answer

Homans recognised certain behaviours and sentiments that are required by members of informal groups. They are:

Correct AnswerverifiedShow Answer

The developmental stage that groups pass through which is characterised by channelling energy to the task, developing norms to support teamwork, and evolving clear, functional roles is called.

Correct AnswerverifiedShow Answer

Teams are recognised today as very useful in organisations. Which is NOT one of the reasons for this?

Correct AnswerverifiedShow Answer

A standing team is a temporary task group.

Correct AnswerverifiedShow Answer

Basic inputs affecting groups and teams are:

Correct AnswerverifiedShow Answer

When faced with challenging tasks, a homogeneous group may:

Correct AnswerverifiedShow Answer

In establishing group norms, many norms utilise some behaviour from other groups and even other organisations to which members belonged in the past. This is referred to as:

Correct AnswerverifiedShow Answer

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Interest and friendship groups...
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Knowledge of formal, command (or functio...
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