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Which of the following is good work ethics?


A) Carrying a personal pager
B) Asking a coworker for lunch money
C) Using the center's computer to update your social network status
D) Making a doctor's appointment for your day off

E) B) and C)
F) A) and D)

Correct Answer

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Perfumes, colognes, and after-shave lotions:


A) may offend residents.
B) must be a light fragrance.
C) must be approved by the center.
D) prevent body odors.

E) A) and C)
F) B) and D)

Correct Answer

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A

Which is considered to be a courtesy?


A) Saying "please" and "thank you"
B) Requiring residents to open their own doors
C) Refusing to help in order to foster independence
D) Calling a resident by his or her first name

E) A) and B)
F) All of the above

Correct Answer

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Which will protect residents and yourself from harm?


A) Following your job description and center policies and procedures
B) Following your own gut instinct for how a procedure should be done
C) Telling your spouse you made a mistake once you have left the facility
D) Making excuses or blaming others for your actions

E) A) and D)
F) C) and D)

Correct Answer

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A

Professional speech and language includes which of the following?


A) Using slang
B) Cursing only when necessary
C) Speaking clearly
D) Shouting only when other residents are fighting

E) B) and D)
F) B) and C)

Correct Answer

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Which statement about stress is correct?


A) Stress is abnormal.
B) Stress occurs only when you are sleep deprived.
C) Stress affects the whole person.
D) Stress only occurs while you are at work.

E) A) and D)
F) None of the above

Correct Answer

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A resident's care is assigned to Sally Jones. The resident needs to use the bathroom. Sally Jones is on a meal break. Who will help the resident?


A) Sally Jones. She will have to return to the unit.
B) No one. The resident will have to wait until Sally is done eating.
C) Any staff member on the unit can help the resident.
D) The resident's family can help the resident.

E) A) and C)
F) A) and B)

Correct Answer

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Being dependable means:


A) reporting to work on time the majority of time.
B) being eager to learn.
C) working when scheduled.
D) making promises you can't keep.

E) A) and B)
F) A) and C)

Correct Answer

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You have multiple ear piercings. You should:


A) ask the residents if they mind you wearing them.
B) plug the holes.
C) wear as many earrings as needed.
D) follow the center's dress code.

E) A) and D)
F) All of the above

Correct Answer

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Before leaving the unit for a break, you need to:


A) use the restroom.
B) tell the nurse.
C) tell every patient goodbye.
D) write your time of departure down at the desk for the nurse to see.

E) A) and B)
F) None of the above

Correct Answer

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B

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