Question 1

Process management is important to a business because it affects the ________.

Accepted Answer

The answer of Process management is important to a business...

Question 2

The average inventory in a process is the average number of units that are inside the process at any time.

Accepted Answer

A) True 
 B)False

Question 3

Students typically need to see an academic advisor, followed by a departmental advisor, and then the registrar before being processed for graduation. The academic advisor and departmental advisor can each serve 10 students per hour while the registrar can serve only 5 students per hour. Which of the following statements regarding this system is true?

Accepted Answer

A)   If the academic advisor operates at full capacity, then there is a waiting line at the departmental advisor.
B)   The entire system is capable of processing 25 students per hour.
C)   The registrar is the bottleneck in this system.
D)   The advisors are the bottlenecks in the system.E) C) and D)
F) A) and B)

Question 4

A process delivers output of consistent quality and value, in small volumes.

Accepted Answer

A) True 
 B)False

Question 5

Managing a process involves planning, analyzing, and improving the process.

Accepted Answer

A) True 
 B)False

Question 6

Process management can best be described by which one of the following statements?

Accepted Answer

A)   Process management can only be applied to production-type facilities.
B)   Process management is only concerned with improving the output of the firm.
C)   Process management is a short-term decision because it can be repeatable.
D)   Process management is best suitable for standardized outputs.E) A) and B)
F) None of the above

Question 7

The work step with the lowest capacity is called the ________.

Accepted Answer

The answer of The work step with the lowest capacity...

Question 8

A process is stable if

Accepted Answer

A)   the average inflow rate would be equal to the average outflow rate
B)   the average inventory rate is close to zero
C)   the average rate of arrival or demand is lower than the process or service capacity
D)   the average rate of arrival or demand is higher than the process or service capacityE) All of the above
F) B) and C)

Question 9

What are the principles of the theory of constraints?

Accepted Answer

The Theory of Constraints (TOC) is a man...

Question 10

Which one of the following statements concerning processes is not correct?

Accepted Answer

A)   Processes are an organized sequence of work steps.
B)   Processes are repeatable.
C)   Processes span different functions and multiple organizations.
D)   Processes are customized work steps.E) A) and B)
F) A) and C)

Question 11

Process capacity is the effective capacity of a process that can be sustained under normal working conditions.

Accepted Answer

A) True 
 B)False

Question 12

Explain why a bottleneck limits the output of a process.

Accepted Answer

A bottleneck in a process is a point whe...

Question 13

Describe some warning signs of deteriorating process management conditions.

Accepted Answer

Some warning signs of deteriorating proc...

Question 14

Process management decisions are both strategic and operational in nature.

Accepted Answer

A) True 
 B)False

Question 15

During peak times, Bellville County Department of Motor Vehicles can process an average of 120 customers per hour. Each customer takes about 5 minutes to complete their transaction. On average how many customers are waiting in line?

Accepted Answer

A)   24 customers
B)   12 customers
C)   2 customers
D)   10 customersE) None of the above
F) A) and D)

Question 16

Given the following process flow diagram, which of the following actions would have the greatest effect on throughput?

Accepted Answer

A)   Increase the throughput rate at WorkStation B to 12 units/hr.
B)   Decrease the processing time at WorkStation A to 5 minutes.
C)   Decrease the processing time at WorkStation D to 5 minutes.
D)   Increase the throughput rate at WorkStation C to 12 units/hr.E) A) and D)
F) All of the above

Question 17

Businesses use three fundamental processes: procurement, production, and fulfillment.

Accepted Answer

A) True 
 B)False

Question 18

According to the theory of constraints (TOC) , bottlenecks can be attributed to all of the following constraints except

Accepted Answer

A)   policy
B)   payment
C)   internal
D)   externalE) A) and B)
F) B) and D)

Question 19

Warning signs of deteriorating process management conditions include ________ and ________.

Accepted Answer

The answer of Warning signs of deteriorating process management conditions...

Exam 4: Managing Processes

Businesses use three fundamental processes: procurement, production, and fulfillment.

Correct Answer
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Warning signs of deteriorating process management conditions include and .

Correct Answer
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Describe some warning signs of deteriorating process management conditions.

Correct Answer
Answered by ExamLex AI
Some warning signs of deteriorating proc...
View Answer

What are the principles of the theory of constraints?

Correct Answer
Answered by ExamLex AI
The Theory of Constraints (TOC) is a man...
View Answer

The average inventory in a process is the average number of units that are inside the process at any time.

Correct Answer
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Correct Answer
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Process management can best be described by which one of the following statements?

Correct Answer
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A process delivers output of consistent quality and value, in small volumes.

Correct Answer
verified

Process capacity is the effective capacity of a process that can be sustained under normal working conditions.

Correct Answer
verified

Explain why a bottleneck limits the output of a process.

Correct Answer
Answered by ExamLex AI
A bottleneck in a process is a point whe...
View Answer

According to the theory of constraints (TOC) , bottlenecks can be attributed to all of the following constraints except

Correct Answer
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The work step with the lowest capacity is called the ________.

Correct Answer
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Process management is important to a business because it affects the ________.

Correct Answer
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Which one of the following statements concerning processes is not correct?

Correct Answer
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A process is stable if

Correct Answer
verified

Given the following process flow diagram, which of the following actions would have the greatest effect on throughput?

Correct Answer
verified

Process management decisions are both strategic and operational in nature.

Correct Answer
verified

During peak times, Bellville County Department of Motor Vehicles can process an average of 120 customers per hour. Each customer takes about 5 minutes to complete their transaction. On average how many customers are waiting in line?

Correct Answer
verified

Managing a process involves planning, analyzing, and improving the process.

Correct Answer
verified

Exam 4: Managing Processes

Businesses use three fundamental processes: procurement, production, and fulfillment.

Correct AnswerverifiedShow Answer

Warning signs of deteriorating process management conditions include ________ and ________.

Correct AnswerverifiedShow Answer

Describe some warning signs of deteriorating process management conditions.

Correct AnswerAnswered by ExamLex AISome warning signs of deteriorating proc...View AnswerShow Answer

What are the principles of the theory of constraints?

Correct AnswerAnswered by ExamLex AIThe Theory of Constraints (TOC) is a man...View AnswerShow Answer

The average inventory in a process is the average number of units that are inside the process at any time.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Process management can best be described by which one of the following statements?

Correct AnswerverifiedShow Answer

A process delivers output of consistent quality and value, in small volumes.

Correct AnswerverifiedShow Answer

Process capacity is the effective capacity of a process that can be sustained under normal working conditions.

Correct AnswerverifiedShow Answer

Explain why a bottleneck limits the output of a process.

Correct AnswerAnswered by ExamLex AIA bottleneck in a process is a point whe...View AnswerShow Answer

According to the theory of constraints (TOC) , bottlenecks can be attributed to all of the following constraints except

Correct AnswerverifiedShow Answer

The work step with the lowest capacity is called the ________.

Correct AnswerverifiedShow Answer

Process management is important to a business because it affects the ________.

Correct AnswerverifiedShow Answer

Which one of the following statements concerning processes is not correct?

Correct AnswerverifiedShow Answer

A process is stable if

Correct AnswerverifiedShow Answer

Given the following process flow diagram, which of the following actions would have the greatest effect on throughput?

Correct AnswerverifiedShow Answer

Process management decisions are both strategic and operational in nature.

Correct AnswerverifiedShow Answer

During peak times, Bellville County Department of Motor Vehicles can process an average of 120 customers per hour. Each customer takes about 5 minutes to complete their transaction. On average how many customers are waiting in line?

Correct AnswerverifiedShow Answer

Managing a process involves planning, analyzing, and improving the process.

Correct AnswerverifiedShow Answer

Correct Answer
verified

Warning signs of deteriorating process management conditions include and .

Correct Answer
verified

Correct Answer
Answered by ExamLex AI
Some warning signs of deteriorating proc...
View Answer

Correct Answer
Answered by ExamLex AI
The Theory of Constraints (TOC) is a man...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
Answered by ExamLex AI
A bottleneck in a process is a point whe...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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