Question 1

An employee is using a desk phone that is connected only via a network cable. Which of the following technologies is the phone using?

Accepted Answer

A)   LTE
B)   GSM
C)   VoIP
D)   CDMAE) None of the above
F) B) and C)

Question 2

Joe, a user, gets an email asking him to click a link to update his login information for this bank. He clicks on the link to the website, which looks authentic. The URL shows unusual characters instead of the name of the bank. Which of the following has occurred?

Accepted Answer

A)   Phishing
B)   Spam
C)   Ransomware
D)   SpywareE) B) and C)
F) A) and C)

Question 3

A backup that stores only data that has changed since the last full backup is:

Accepted Answer

A)   a full backup
B)   a partial backup
C)   an incremental backup
D)   a differential backupE) A) and B)
F) B) and C)

Question 4

A home computer that has been in operation for more than five years is now suffering from random shutdowns during the day. The PC is set up in an enclosed cubby built into the home office desk. Which of the following is MOST likely plaguing the PC?

Accepted Answer

A)   The PC was switched over to 240v operation mode
B)   Dust accumulation
C)   The PC's BIOS is severely out-of-date, causing PSU issues
D)   EMIE) A) and C)
F) C) and D)

Question 5

Which of the following data connections would provide a user the BEST Internet availability while traveling?

Accepted Answer

A)   Workstation with only RJ-45 connectors
B)   Smartphone with cellular service
C)   Laptop with Bluetooth wireless connectivity
D)   Tablet connected to a SOHO wireless networkE) B) and C)
F) None of the above

Question 6

Which of the following is an example of ransomware?

Accepted Answer

A)   A user is asked to pay a fee for a password to unlock access to their files.
B)   A user receives an email demanding payment for a trial application that has stopped working.
C)   A user has opened an Internet browser and is taken to a site that is not the normal home page.
D)   A user is asked to open an attachment that verifies the price of an item that was not ordered.E) A) and D)
F) None of the above

Question 7

An end user's computer has been failing to open its word processing software. An IT technician successfully solves the problem. Which of the following best describes the technician's NEXT step?

Accepted Answer

A)   Restart the computer.
B)   Contact other users.
C)   Disconnect the peripherals.
D)   Document the findings.E) A) and C)
F) All of the above

Question 8

A laptop owner, Ann, can no longer see web pages when she opens her browser, and she can only see her search bars and plug-ins. Which of the following is the MOST likely source of this issue?

Accepted Answer

A)   The computer does not have current antivirus software installed
B)   The computer needs to have its components upgraded
C)   The downloaded toolbars are filling the browser screen
D)   The owner was not using complex passwordsE) B) and C)
F) A) and D)

Question 9

Which of the following permissions is required to run a .bat file?

Accepted Answer

A)   Delete
B)   Execute
C)   Write
D)   ModifyE) B) and D)
F) None of the above

Question 10

A user wants to securely back up data for recovery in case of a natural disaster. Which of the following is the BEST solution? (Select two.)

Accepted Answer

A)   Back up to a NAS on-site.
B)   Back up to tape and send off-site.
C)   Use cloud-based backup.
D)   Encrypt all backup copies.
E)   Keep backup copies on multiple hard drives.F) C) and D)
G) C) and E)

Question 11

Which of the following is a wireless communication that requires devices to be within 6in of each other to transfer information?

Accepted Answer

A)   Infrared
B)   NFC
C)   Bluetooth
D)   WiFiE) A) and B)
F) B) and D)

Question 12

Which of the following system utilities allows a user to configure multiple monitors in the OS?

Accepted Answer

A)   Color management
B)   Device manager
C)   GPU driver
D)   DisplayE) B) and C)
F) A) and B)

Question 13

A user working on a laptop notices the mouse cursor frequently moves to random locations in a document while typing. Which of the following should the user do FIRST to help resolve this issue?

Accepted Answer

A)   Ask tech support for help.
B)   Reboot the laptop.
C)   Turn off the touchpad.
D)   Reconnect the mouse.E) B) and C)
F) A) and B)

Question 14

A user will be traveling with a smartphone that contains confidential information. Which of the following should be disabled? (Select TWO) .

Accepted Answer

A)   Keyboard
B)   Speakers
C)   Mouse
D)   Bluetooth
E)   NFCF) A) and D)
G) None of the above

Question 15

Which of the following file types is used to consolidate a group of files?

Accepted Answer

A)   .rtf
B)   .m3u
C)   .avi
D)   .rarE) A) and B)
F) B) and C)

Question 16

A user receives an email containing a link. When they hover the mouse over the link, the actual URL does not match the text in the body of the email and appears to be a string of random characters. Which of the following is the BEST course of action?

Accepted Answer

A)   Forward the email to a friend to ask for advice.
B)   Reply to the sender asking for confirmation that it is safe to open.
C)   Delete the email without clicking on the link.
D)   Click the link because malware protection software is installed on the computer.E) C) and D)
F) A) and D)

Question 17

A computer technician is assigned a ticket to install a laptop for a new employee. Due to the arrangement of the workspace, the employee requests that the laptop be installed with the cover closed. Which of the following would be required to satisfy this request? (Choose two.)

Accepted Answer

A)   Printer
B)   Mouse
C)   Webcam
D)   External hard drive
E)   SpeakersF)  DisplayG) C) and D)
H) A) and B)

Question 18

Which of the following computer components are used to store data? (Select TWO) .

Accepted Answer

A)   GPU
B)   HDD
C)   RAM
D)   NIC
E)   CPUF) A) and E)
G) A) and D)

Question 19

Which of the following is a benefit of setting up a computer to receive automatic updates from the OS vendor?

Accepted Answer

A)   Arranges the hard drive files in order
B)   Restores missing files that were lost or deleted
C)   Keeps the software current and applies security patches
D)   Provides the latest virus definitions to keep the computer safeE) B) and D)
F) B) and C)

Question 20

Which of the following technologies allows people to communicate all over the world inexpensively?

Accepted Answer

A)   Virtualization
B)   SSID
C)   Kinetics
D)   VoIPE) B) and C)
F) A) and D)

Exam 9: CompTIA IT Fundamentals

Which of the following file types is used to consolidate a group of files?

Correct AnswerverifiedShow Answer

A user will be traveling with a smartphone that contains confidential information. Which of the following should be disabled? (Select TWO) .

Correct AnswerverifiedShow Answer

A computer technician is assigned a ticket to install a laptop for a new employee. Due to the arrangement of the workspace, the employee requests that the laptop be installed with the cover closed. Which of the following would be required to satisfy this request? (Choose two.)

Correct AnswerverifiedShow Answer

Which of the following is an example of ransomware?

Correct AnswerverifiedShow Answer

A user working on a laptop notices the mouse cursor frequently moves to random locations in a document while typing. Which of the following should the user do FIRST to help resolve this issue?

Correct AnswerverifiedShow Answer

A user wants to securely back up data for recovery in case of a natural disaster. Which of the following is the BEST solution? (Select two.)

Correct AnswerverifiedShow Answer

An end user's computer has been failing to open its word processing software. An IT technician successfully solves the problem. Which of the following best describes the technician's NEXT step?

Correct AnswerverifiedShow Answer

Which of the following data connections would provide a user the BEST Internet availability while traveling?

Correct AnswerverifiedShow Answer

A user receives an email containing a link. When they hover the mouse over the link, the actual URL does not match the text in the body of the email and appears to be a string of random characters. Which of the following is the BEST course of action?

Correct AnswerverifiedShow Answer

Which of the following system utilities allows a user to configure multiple monitors in the OS?

Correct AnswerverifiedShow Answer

Joe, a user, gets an email asking him to click a link to update his login information for this bank. He clicks on the link to the website, which looks authentic. The URL shows unusual characters instead of the name of the bank. Which of the following has occurred?

Correct AnswerverifiedShow Answer

A backup that stores only data that has changed since the last full backup is:

Correct AnswerverifiedShow Answer

A laptop owner, Ann, can no longer see web pages when she opens her browser, and she can only see her search bars and plug-ins. Which of the following is the MOST likely source of this issue?

Correct AnswerverifiedShow Answer

Which of the following computer components are used to store data? (Select TWO) .

Correct AnswerverifiedShow Answer

Which of the following is a benefit of setting up a computer to receive automatic updates from the OS vendor?

Correct AnswerverifiedShow Answer

An employee is using a desk phone that is connected only via a network cable. Which of the following technologies is the phone using?

Correct AnswerverifiedShow Answer

Which of the following permissions is required to run a .bat file?

Correct AnswerverifiedShow Answer

Which of the following technologies allows people to communicate all over the world inexpensively?

Correct AnswerverifiedShow Answer

A home computer that has been in operation for more than five years is now suffering from random shutdowns during the day. The PC is set up in an enclosed cubby built into the home office desk. Which of the following is MOST likely plaguing the PC?

Correct AnswerverifiedShow Answer

Which of the following is a wireless communication that requires devices to be within 6in of each other to transfer information?

Correct AnswerverifiedShow Answer

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