Question 1

Canadian unions were a major supporter of the NAFTA agreement to expand trade and commerce among the nations of the United States,Canada,and Mexico.

Accepted Answer

A) True 
 B)False

Question 2

The rise of Industrial Capitalism slowed the growth of unions by creating a rapidly rising standard of living for most workers.

Accepted Answer

A) True 
 B)False

Question 3

A labour dispute between the union and Gainesville Brewery is into its eighth month.The union has called on its membership and the general public to refuse to purchase Gainesville products.The union is calling for a:

Accepted Answer

A)  general boycott.
B)  secondary boycott.
C)  primary boycott.
D)  public boycott.E) A) and B)
F) All of the above

Question 4

A(n) ___________ occurs when a union encourages its members and the general public not to buy the products of a firm involved in a labour dispute.

Accepted Answer

A)  injunction
B)  wildcat strike
C)  primary boycott
D)  embargoE) A) and B)
F) A) and C)

Question 5

_____________ is the process by which representatives of a union meet with representatives of management to negotiate a labour contract for workers.

Accepted Answer

A)  Mediation
B)  Arbitration
C)  Mutual conciliation
D)  Collective bargainingE) A) and C)
F) A) and B)

Question 6

The majority of grievances are handled by shop stewards and supervisory-level managers.

Accepted Answer

A) True 
 B)False

Question 7

___________ are workers a company hires to replace workers who are out on strike.

Accepted Answer

A)  Yellow dogs
B)  Contingent workers
C)  Structural replacements
D)  StrikebreakersE) B) and C)
F) A) and D)

Question 8

Given workplace laws concerning hazards,how is it that employees continue to work,for example,at a chemical plant.

Accepted Answer

A)  Employers with hazardous work are in violation of the law.
B)  Employees choose not to exercise their right to refuse unsafe work.
C)  Governments turn a blind eye to this type of company.
D)  These employers are required to minimize the risks and provide protection to workers.E) B) and D)
F) B) and C)

Question 9

An assessment of elder care needs suggests that:

Accepted Answer

A)  most firms have done a better job in responding to the need for elder care than they have in dealing with the need for child care.
B)  employees who must care for elderly parents are often in positions that are more critical to the firm's success than workers with concerns about child care.
C)  although an increasing number of employees must find ways to care for elderly parents,fewer firms will need to offer elder care than child care because the federal government already provides a great deal of assistance to the elderly.
D)  while an issue for some workers,at the present time elder care is not a high profile item for most businesses.E) B) and C)
F) B) and D)

Question 10

In a(n) __________ shop,workers do not have to belong to a union before they are hired,but they must join a union within a specified period (usually a month) in order to keep their job.

Accepted Answer

A)  agency
B)  closed
C)  open
D)  unionE) A) and B)
F) A) and C)

Question 11

Not all employees are protected under the Employment Standards Act.

Accepted Answer

A) True 
 B)False

Question 12

All of the following are likely to remain controversial labour-management issues in the future except:

Accepted Answer

A)  the ability of employees to bring their dogs to work.
B)  the need for elder care.
C)  child care.
D)  executive compensation.E) All of the above
F) B) and C)

Question 13

Two of the most important tactics used by unions when collective bargaining efforts break down are:

Accepted Answer

A)  strikes and boycotts.
B)  injunctions and lockouts.
C)  conciliation and yellow-dog contracts.
D)  enforcement of right-to-work clauses and cooling off periods.E) A) and D)
F) C) and D)

Question 14

Geraldo works on the assembly line for a major automobile manufacturer.He was hired for the job without any specific training or skill.Geraldo joined a union with other assembly-line workers who perform a variety of jobs that do not require a highly specialized skill.Geraldo belongs to a(n) :

Accepted Answer

A)  industrial union.
B)  craft union.
C)  assembly union.
D)  traditional union.E) A) and B)
F) A) and C)

Question 15

The strike historically has been the most powerful weapon unions use to achieve their objectives in labour disputes.

Accepted Answer

A) True 
 B)False

Question 16

Management consultant Peter Drucker,has been critical of executive pay levels.

Accepted Answer

A) True 
 B)False  True

Question 17

If a union is present in a firm that has a(n) _________ shop arrangement,workers may join the union if they wish,but they are not required to join or pay a union fee in order to keep their jobs.

Accepted Answer

A)  open
B)  unrestricted
C)  freedom of choice
D)  agencyE) None of the above
F) B) and D) A

Question 18

When union members who have a dispute with a company walk around outside the firm's place of business carrying signs and talking to the media and public about their concerns,they are using a tactic known as:

Accepted Answer

A)  boycotting.
B)  work-to-rule.
C)  striking.
D)  picketing.E) A) and D)
F) A) and C) D

Question 19

A common tactic of management in labour disputes is the use of secondary boycotts.

Accepted Answer

A) True 
 B)False

Question 20

In a(n) ________,all of the members are skilled specialists in a particular trade.

Accepted Answer

A)  ESOP
B)  craft union
C)  industrial union
D)  trade federationE) All of the above
F) B) and D)

Exam 13: Understanding Employeemanagement Issues and Relations

Canadian unions were a major supporter of the NAFTA agreement to expand trade and commerce among the nations of the United States,Canada,and Mexico.

Correct AnswerverifiedShow Answer

The rise of Industrial Capitalism slowed the growth of unions by creating a rapidly rising standard of living for most workers.

Correct AnswerverifiedShow Answer

A labour dispute between the union and Gainesville Brewery is into its eighth month.The union has called on its membership and the general public to refuse to purchase Gainesville products.The union is calling for a:

Correct AnswerverifiedShow Answer

A(n) ___________ occurs when a union encourages its members and the general public not to buy the products of a firm involved in a labour dispute.

Correct AnswerverifiedShow Answer

_____________ is the process by which representatives of a union meet with representatives of management to negotiate a labour contract for workers.

Correct AnswerverifiedShow Answer

The majority of grievances are handled by shop stewards and supervisory-level managers.

Correct AnswerverifiedShow Answer

___________ are workers a company hires to replace workers who are out on strike.

Correct AnswerverifiedShow Answer

Given workplace laws concerning hazards,how is it that employees continue to work,for example,at a chemical plant.

Correct AnswerverifiedShow Answer

An assessment of elder care needs suggests that:

Correct AnswerverifiedShow Answer

In a(n) __________ shop,workers do not have to belong to a union before they are hired,but they must join a union within a specified period (usually a month) in order to keep their job.

Correct AnswerverifiedShow Answer

Not all employees are protected under the Employment Standards Act.

Correct AnswerverifiedShow Answer

All of the following are likely to remain controversial labour-management issues in the future except:

Correct AnswerverifiedShow Answer

Two of the most important tactics used by unions when collective bargaining efforts break down are:

Correct AnswerverifiedShow Answer

Geraldo works on the assembly line for a major automobile manufacturer.He was hired for the job without any specific training or skill.Geraldo joined a union with other assembly-line workers who perform a variety of jobs that do not require a highly specialized skill.Geraldo belongs to a(n) :

Correct AnswerverifiedShow Answer

The strike historically has been the most powerful weapon unions use to achieve their objectives in labour disputes.

Correct AnswerverifiedShow Answer

Management consultant Peter Drucker,has been critical of executive pay levels.

Correct AnswerverifiedTrue

If a union is present in a firm that has a(n) _________ shop arrangement,workers may join the union if they wish,but they are not required to join or pay a union fee in order to keep their jobs.

Correct AnswerverifiedA

When union members who have a dispute with a company walk around outside the firm's place of business carrying signs and talking to the media and public about their concerns,they are using a tactic known as:

Correct AnswerverifiedD

A common tactic of management in labour disputes is the use of secondary boycotts.

Correct AnswerverifiedShow Answer

In a(n) ________,all of the members are skilled specialists in a particular trade.

Correct AnswerverifiedShow Answer

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True

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A

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D

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